Register online

At the IHC Group, our recruitment process is a chance for us to get to know your skills and for you to learn more about what it is like to work with us.

Finding the right people is key to building our inclusive and supportive workplace. Our process is designed to be fair, transparent, and respectful, so you feel confident and informed at every stage.

All applications are submitted through our online system. This ensures your application goes to the right team and is considered carefully. If this is your first time applying with us, you will need to register. Registration helps us understand your interests and the types of roles you would like to pursue.

Once registered, you can apply for any advertised role. After submitting your application, you will receive a confirmation email so you know it has been received and is under review.

If you submit a general application when no roles are currently available, do not worry. We will keep your details on file and reach out when a suitable opportunity arises.

We aim to make applying as straightforward as possible. For support with your CV or cover letter, check out the helpful resources and templates on the Tahatū Career Navigator website

If you are applying and are not a New Zealand or Australian resident, please visit Immigration New Zealand's website to understand any visa requirements.

We look forward to learning more about you and sharing what makes the IHC Group a unique and rewarding place to work.

Our recruitment process

Step 1. Apply online

All applications must be submitted through our online system. To apply, simply:

  • Find a role that suits you
  • Complete the online application form
  • Upload your CV

Please note: We do not accept applications by email, so make sure to apply via the advertised role on our vacancies page.

Step 2. Shortlisting

Once we receive your application, our recruitment team will review it against the key requirements for the role. We’ll consider:

  • Your relevant experience and skills
  • Your availability and preferred hours
  • Your eligibility to work in New Zealand
  • Your driver’s licence status
  • Your interest in IHC and the specific role

If you meet the criteria, we will progress your application to the next stage.

Applicants who do not make the shortlist will be notified by email.

Step 3. Phone screening (Support Worker roles only)

Shortlisted candidates will receive a phone call from one of our recruiters. This is a chance for us to:

  • Learn more about you
  • Ask about your work history and availability
  • Answer any questions you have

Can’t pick up the phone? Don’t worry, we’ll leave a voicemail or follow up by text or email.

Step 4. Interview

If the phone screening goes well, we’ll invite you to meet with one of our hiring managers. This will either be in person or online. During the interview, you’ll:

  • Meet 2–3 friendly panel members
  • Learn more about the role and team
  • Have the opportunity to share your experience and ask questions

We aim to get back to you within 5–7 working days after your interview.

Step 5. Pre-employment checks

If you’re our preferred candidate, we’ll complete a few standard checks. These may include:

  • Two reference checks
  • NZ Police vetting
  • Right to work in New Zealand
  • Driver licence check (if applicable)
  • Additional checks (for some roles), such as credit or qualifications

We’ll always talk with you about any concerns before making a final decision.

Step 6. Job offer

Once everything is confirmed, we’ll contact you with a verbal offer and then send your official documentation through our secure online system. You’ll be able to review, sign, and return your contract and starter forms electronically.

Step 7. Welcome and onboarding

Once your documents are signed and returned, you’ll begin your onboarding journey. This includes:

  • Orientation and training
  • Introductions to your team and workplace
  • Support from your manager and team

We’re here to support you every step of the way as you settle into your new role.

Need help applying?

If you have questions about the process or need help with your application, please contact our recruitment team at recruitment@ihc.org.nz

More information

See our Frequently Asked Questions for more information. If you have any further questions, please contact our recruitment team at recruitment@ihc.org.nz

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Being a Support Worker is a rewarding opportunity that opens the door to a long-term career in the disability sector. Head to our Support Worker page to find out more about what a Support Worker does, the skills and experience needed, plus the benefits provided.

Meet some of our team below and hear what they have to say about working with us.

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