To apply for a vacancy with IHC, you will need to register and apply via this site. Our site is an online portal where you can search and apply for jobs.
To help you with your job search, we've put together some answers to commonly asked questions. If you have a specific question that isn't answered below, please contact our recruitment team on 0800 WORK4IHC (0800 9675 4442).
Please note that we require all applications to be made via our online system.
If you have any technical difficulties using this system you can email recruitment@ihc.org.nz
No, we welcome applications from anyone interested in the Support Worker role. Once your application is received, our selection process will carefully review your details alongside other candidates to determine your suitability for the position.
To be eligible for support, you must meet the current Immigration New Zealand requirements, which can be found on the Immigration New Zealand website. Please ensure you check your eligibility before applying. Our minimum qualification standard for visa support is a Level 4 Health and Wellbeing certification.
Please note that we only consider applicants who are already based in New Zealand.
IDEA Services assesses AEWV applications based on the needs of each geographic location. In most areas, we are unable to progress AEWV applications because there are sufficient applications from New Zealand residents and citizens. As an accredited employer, we are required by Immigration New Zealand to prioritise these applications over AEWV applications.
For more details, see AEWV information
Yes, to be considered for a Support Worker role, you must hold a valid New Zealand Full Driver’s Licence. This is essential, as the role involves transporting the people we support to appointments and activities, driving mobility vehicles, and responding in emergency situations.
Some other roles at IHC also require a driver’s licence. If this is a requirement for a specific position, it will be noted in the job advertisement. You can also confirm by contacting our recruitment team at recruitment@ihc.org.nz
Shifts can include mornings, evenings, weekends, and sleepovers. You’ll have the opportunity to discuss your availability during the recruitment process, but flexibility is highly valued.
The people we support are at the heart of everything we do. We are looking for people who are kind, patient, reliable, and who genuinely enjoy helping others live their best lives. A good sense of humour and empathy also go a long way in this role.
We provide full training to help you feel confident and supported in your role. This includes an induction programme, online modules, on-the-job learning, and ongoing opportunities to develop your skills and knowledge over time.
To be eligible for a referral reward, the person you refer must formally apply for a role and be successfully hired. You will also need to complete the Employee Referral Form, available on the Intranet under the “Recruitment” page, where you can find the full eligibility criteria.
You can apply directly through the job advertisement by clicking the “Apply Now” button and following the prompts to upload your CV and cover letter. Applications that are emailed to us will not be accepted.
Visit our Recruitment process page, which will guide you step by step through the application process.
While not always mandatory (e.g., for Support Worker roles), a cover letter helps us understand why you’re interested in the role and what you can bring to the team. We encourage you to include one if possible.
Absolutely! If you see multiple roles that match your skills and interests, you are welcome to apply for each.
We generally encourage applications before the closing date. However, if you’ve missed the deadline, you can contact our recruitment team to see if late submissions can still be considered.
If you experience any issues submitting your application online, please contact our recruitment team (recruitment@ihc.org.nz) – we’ll be happy to help.
To withdraw any application, log back in to the Careers site, locate the job you have applied for under ‘My Jobs' and select ‘withdraw.'
Once we’ve received your application, we’ll review it against the role requirements. If you’re shortlisted, we’ll contact you to arrange an interview or phone screening. All applicants will be notified of the outcome, whether successful or not.
Depending on the role, we may carry out reference checks, police vetting, qualification verification, and right-to-work checks before confirming any offer of employment.
The process can vary depending on the role, but generally takes between two to four weeks from the closing date. We’ll keep you updated throughout.
Yes, we’ll always let applicants know the outcome of their application once shortlisting is complete. You will receive an email confirmation letting you know the outcome.
We’re committed to providing an inclusive recruitment process. If you need any adjustments, please let us know when applying and during the recruitment process, and we will work with you to make suitable arrangements.
Interviews are usually conducted by a panel of two or three people. You willl be asked questions about your experience, skills, and how you approach different situations. In some cases, there may also be a practical assessment or presentation.
Yes, if you wish to bring a support person, just let us know in advance so we can make the appropriate arrangements. Please note that your support person cannot answer questions for you but is there to provide moral and physical support if you wish.
If you find that you cannot attend your arranged interview, you must contact the person who sent you the interview details as soon as possible.
Your information will be used solely for recruitment purposes and handled in accordance with our privacy policy. It will not be shared outside the recruitment process without your consent.
With your consent, we may retain your details for future vacancies that match your experience and interests.
Some of our roles offer flexible or hybrid working arrangements. The job advertisement will usually outline this, but feel free to ask during the recruitment process.
People can play a big part in the life of a person with an intellectual disability and the work IHC does by joining one of our volunteer programmes.
Find out more about volunteering on the IHC website
Please note: We’re unable to offer student placement or volunteer Support Worker roles.
